Privacy Policy

Introduction

Zooby Creators Alley Private Limited ("We" or "Our" or "Us" or "Company" or "Zooby") is a company duly incorporated under the provisions of the (Indian) Companies Act, 2013, which provides various technology related services/platforms under the brand name 'Zooby'.

Please read this privacy policy carefully while accessing or using the website/mobile application of Zooby or any other platform/tool developed by Zooby or availing of any Services provided by the Company.

You agree to be bound by the terms described herein. By indicating Your acceptance of this privacy policy on our application/website, You hereby consent to the collection, processing, usage, transfer of your personal information (including sensitive personal information) in accordance with this privacy policy.

Purpose

This Privacy Policy has been designed and developed to help You to understand the following:

• The type of Personal Information (including Sensitive Personal Data or Information) that we collect from the Users
• The purpose of collection, means and modes of usage of such Personal Information by the Company
• How and to whom the Company will disclose such information
• How the Company will protect the Personal Information including Sensitive Personal Data or Information that is collected from the Users
• How Users may access and/or modify their Personal Information

Personal Information/Sensitive Personal Data

"Personal Information" means any information that relates to the User, which, either directly or indirectly, is capable of identifying the person concerned.

"Sensitive Personal Data or Information" means personal information of a User relating to password; financial information such as bank account or credit card or debit card or other payment instrument details; physical, physiological and mental health condition; sexual orientation; medical records and history; biometric information; any detail relating to the above as provided to or received by the Company for processing or storage. However, any data/information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law shall not qualify as Sensitive Personal Data or Information or Personal Information.

Types of Personal Information Collected

While using our Services, we may collect the following categories of Personal Information from the Users:

• Name
• User ID
• Email address
• Address (including country and ZIP/postal code)
• Gender
• Age
• Phone Number
• Password chosen by the User
• Geographical location through the IP address of the Users
• Financial account information like bank account details, GST certificate, PAN Card, etc.
• Transactional information in relation to transactions where the Company is involved
• Any of the aforesaid information pertaining to the customer/buyer of the User
• All other personally identifiable information/details as the User may share from time to time

Complaints and Grievance Redressal

Any complaints, abuse or concerns with regards to content or comment or breach of these terms/Privacy Policy may be informed to the designated Grievance Officer as mentioned below in writing or through email: